How do I export orders for shipping and invoices?

As soon as the first order has reached your store, you can export order details, like shipping and billing addresses, as well as ordered products to use the data in other tools.

In general, you should always check the privacy policy and terms of service of the third-party provider in question before integrating/linking third-party services.

With integration, the third-party provider can access some of your personal data. Personal Jimdo access data must not be passed on to third parties and must be protected from access by third parties.

Jimdo is not liable for any damage caused by the use of third-party services. Check out our Terms of Service for more info.

Export data in CSV format

  1. Log in to your Jimdo account and choose the desired website
  2. Click Edit Website to enter your Dolphin website’s edit mode
  3. Click on Store > Overview located in the top bar
  4. Now click on Orders
  5. Place checks next to the orders you'd like to export
  6. Choose the required export format, then click Export selected

Your Dolphin online store offers several export formats that you can choose from. What you choose here depends on the purpose and the tool you'd like to use the data for.

Using data in spreadsheets

  • Jimdo Store Format: Contains extensive address and order information, including ordered items, as well as order and payment statuses
  • Creator Store Format: Replicates the format of the Creator online store. Unsupported data fields will remain empty
Please note that you should upload and edit the downloaded files directly at the desired service. If you open these files with another program and save them again, this might cause the formatting to be overwritten.

Buying shipping labels and parcel slips

  • DHL Online Frankierung: For sending parcels and packages from Germany
  • Deutsche Post Internetmarke: For sending a shipment of goods ("Warensendung") from Germany. Click on "Absender und Empfänger hinzufügen" to get to the CSV import
  • Hermes: For sending parcels and packages from Germany
  • MyDPD Business: For sending parcels and packages from Germany, Austria and Switzerland
  • Shippo: Using this platform, you can manage shipping with several different service providers. This format is equivalent to the old Jimdo store export format

Accounting and creating invoices

  • FastBill: Choose the Creator Store format and use the document upload function in FastBill
  • Easybill: Choose the Jimdo Store format and follow this instruction

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