Accessibility Statement for Jimdo

1. Introduction

At Jimdo, we are committed to ensuring that everyone—regardless of ability—can use our products and services. We strive to align with internationally recognized accessibility standards, such as the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, in accordance with the EU Accessibility Act (Directive (EU) 2019/882), Germany’s Barrierefreiheitsstärkungsgesetz (BFSG), and the Web Accessibility Directive (Directive (EU) 2016/2102).

2. Disclaimer

While Jimdo provides tools and features that support creating accessible websites, Jimdo cannot guarantee or ensure that using our services will comply with all accessibility laws and worldwide regulations. The accessibility of any site built using Jimdo also depends on the content and design choices made by its owner. You are responsible for reviewing and complying with local legislation applicable to you or your site visitors.

Furthermore, this Accessibility Statement is provided solely for informational purposes and does not constitute legal advice. We strongly recommend consulting qualified legal professionals to ensure that your organization meets the EU Accessibility Act, BFSG, and any other local requirements applicable to your specific circumstances.

3. Scope

This Accessibility Statement covers:

  • The main Jimdo website: jimdo.com
  • Publicly accessible support pages, marketing sites, and subdomains under jimdo.com.

4. Measures to Support Accessibility

To maintain and improve accessibility, we:

  • Integrate Accessibility by Design: Incorporate accessibility best practices during product development and updates.
  • Conduct Ongoing Audits: Utilize both automated tools and manual reviews as well as specialized agencies to identify accessibility barriers.
  • Train Our Teams: Ensure employees understand accessibility guidelines and inclusive design.
  • Offer Guidance: Provide tips and best practices for Jimdo site owners to create accessible content.

5. Barrierefreiheitsstatus (Accessibility Status)

The accessibility of jimdo.com was reviewed against WCAG 2.1 Level AA. Based on this assessment, the website largely meets the requirements of these guidelines. We continue to identify and resolve any remaining barriers to improve the experience for all users.

6. Known Limitations

While we strive to meet WCAG 2.1 Level AA requirements, some limitations may exist:

  1. Third-Party Content or Plugins: Certain integrations may not be fully accessible, as they lie outside Jimdo’s direct control.
  2. User-Generated Content: Individual site owners control the text, images, and design choices on their websites. Accessibility may vary depending on how they implement content.

We are actively working with our teams and partners to address these areas and welcome feedback from users to help us prioritize improvements.

7. Feedback and Contact Information

We value your input. If you encounter accessibility barriers or have suggestions to enhance our platforms, please contact us:

Provide as many details as possible (e.g., URL, device/browser, nature of the issue) to help us address concerns effectively.

8. Enforcement Procedure

If you believe we have not adequately addressed your accessibility-related inquiries, or if you wish to escalate a complaint, you may contact:

Überwachungsstelle für Barrierefreiheit: 
Bundesministerium für Arbeit und Soziales 
Wilhelmstraße 49
10117 Berlin
E-Mail: barrierefreiheit@bmas.bund.de 
Webseite: www.bmas.de

9. Preparation of This Statement

  • Date Prepared: November 25th, 2024
  • Last Updated: March 18th, 2025

This statement is reviewed at least annually or whenever significant changes to our website or accessibility measures occur.

10. Additional Resources

Related articles