Since July 1st, 2021, there are new laws in place regarding VAT e-commerce within the EU. We've thus removed the ability to add VAT/tax rates in the store. As long as you're not making use of the small business scheme, products in your store will appear with the text "including tax". We recommend including any taxes in the prices of your products. You can find more information about this in our blog: EU VAT 2021: What’s Changing for Online Stores?
Adjust Shipping costs
Based on your location, you can adjust your shipping costs from your Jimdo store settings.
- Log in to your Jimdo account and choose the desired website
- Click on Store on the very left
- Go to Shipping in the new window.
Our store has a system based on regions and not on individual countries. You can offer the following shipping options:
| Domestic |
|
| European Union (EU) | Click on the slider and activate this option to add your shipping settings for all European Union state members. |
| Europe | Click on the slider and activate this option to add your shipping settings for all countries in Europe. |
| The world | Click on the slider and activate this option to add your shipping settings for all countries in the world. |
Note: if you activate several regions, the shipping price will depend on your buyer’s country. The smaller region will always be applied. For example, if you activate all regions and the buyer lives in the UK, the “Europe” region shipping fees will be added to the cart. However, if the buyer lives in Austria, the “European Union” shipping fees will be applied.
Note: If you ship physical products from outside the EU to customers in the EU, new EU customs rules may lead to additional import costs. Find out what this means for your store and how you can account for these costs in our article about the new EU import fee.
Please also note that all shipping information will be automatically added to your website’s Delivery Policy page.
Edit further information
Additionally, you can edit the following details as per region:
- Shipping costs
- Estimated Delivery time
- Shipping rates by order total
- Free shipping above a certain purchase value
To make changes to the above settings for a specific region, click on the slider next to the region.
Small business regulation
For more information regarding the small business regulation, please refer to our separate article on that topic.