When visitors interact with your website, their data can be collected through contact forms, online store purchases, and Bookings. You can enable marketing consent to ensure they explicitly agree to receive newsletters and marketing emails. This article explains how to activate this option and manage your contacts.
Where contact data comes from
Visitor information is automatically stored in your dashboard when they interact with your website. This includes:
- Contact forms
- Online store orders
- Bookings
This data may include email addresses, phone numbers, and other details provided by your visitors.
To use this data for marketing, you can enable marketing consent. This ensures visitors explicitly agree to receive email newsletters from you.
This feature is available depending on your premium plan. It is included from the Grow or Business plan onwards. You can upgrade at any time.
Activating marketing consent
Follow these steps to enable the marketing consent option for your contacts:
- Log in to your Jimdo account and choose your website.
- Open the menu and go to Contacts > Contact list.
- Click on Grow your customer base to expand the section, then activate the toggle.
You will always find all collected contacts in Contacts > Contact list, regardless of whether marketing consent is enabled.
You can also customize the consent text by following this guide: Customize the consent text.
Only send marketing emails to contacts who have explicitly given their consent. For legal questions, consult a professional advisor.
Managing your contacts
| Editing contacts | Click on a contact. Select Edit in the contact detail header to update details such as name or phone number, then click Save. |
| Adding notes | Open a contact and click Add note to store additional information or reminders. |
| Adding contacts manually | Go to the contact list and click Add contact. Enter the required details such as name, email address, and phone number. Marketing consent is set to Not subscribed by default and should only be changed if the contact has explicitly given their consent. |
| Exporting contacts | In the contact list, click Export in the toolbar to download your contacts as a .csv file. |
| Deleting a contact | Open a contact to view the detail page. Click the ⋮ More actions menu and select Delete to permanently remove the contact. |
| Viewing history | Click a contact to view their history, including creation date, activities, and marketing consent status. |