When visitors go to your website, and use the contact form or make a purchase through your online store, the information they provide—including email addresses and phone numbers—is stored in your dashboard.
To maximize the potential of this data, you can enable the marketing consent on both contact and order forms. By doing so, you ensure that your visitors explicitly agree to receive email newsletters from you. This step is crucial, allowing you to keep them informed, for instance, about exciting new products available in your store.
Activating the checkbox for contact and order forms
- Log in to your Jimdo account and choose the desired website
- Go to the menu on the left, and click on Contacts > Contact list
- Toggle the button underneath Grow your customer base
Whether you have activated the marketing consent option or not, you’ll always find a list of all your contacts under Contacts > Contact list.
Making further changes
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Editing contacts |
Click on the contact, and then on Edit. You can now incorporate the desired changes, such as changing the name or phone number. Don't forget to click on Save. |
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Adding notes to contacts |
Click on a contact and then on Add Note. Use this to add memory aids or additional details to your customer data. |
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Adding contacts manually |
Go to the Contact List and click on Add Contact. Fill in the necessary details, such as name, email address and phone number. Please note that the marketing consent status is not customizable, and is shown as Not Subscribed by default. |
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Exporting contacts |
Export your contact list by clicking on the button Export. By doing this, a .csv file with all your contacts will be downloaded to your device. |
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Viewing the history |
Click directly on a contact to access their history. There, you'll find a comprehensive list of significant events, complete with dates and time stamps. You'll access the contact's creation and accurately monitor the status of their marketing consent. |