Forward your domain using CNAME forwarding and you will still be able to make use of features like email accounts through your external domain host.
Please set up 301 redirect so that your website can be accessed without any hassle.
You should adjust the following settings at your domain provider.
Setting up CNAME
CNAME forwarding uses the following structure:
www.yourdomain.xx CNAME web.jimdosite.com
Exchange “yourdomain.xx” with your own data. Here is an example:
www.my-examplewebsite.com CNAME web.jimdosite.com
Setting up 301 redirect
Set up 301 redirect so that visitors can access your website if they don’t type in www. in front of your domain name.
Do it as follows (exchange the placeholders):
target address: www.yourdomain.xx
After setting up the domain forwarding, it can take up to 24 hours for the changes to take effect.
Please make sure that you’ve added the domain to your Jimdo website.