Payments allows you to accept online payments across your entire Jimdo website.
This article refers to payments you receive from your own customers through your Jimdo website. Payments in this context means accepting money from your customers for your products or services. It does not cover payments you make to Jimdo for your subscription, billing, or invoices.
What you need before you start
Make sure you have the following before setting up Payments:
- An active Jimdo website
- Your business details such as company name, address, and tax information
- A Stripe or PayPal account (you can also create one during setup)
Access Payments settings
Follow these steps to open the Payments setup:
- Log in to your Jimdo account
- In your dashboard, click on Payments in the left menu
- Select Settings
There you will find the available payment providers and can connect them.
Choose a payment provider
You can choose between the following providers:
Stripe
Offers a wide range of payment methods such as Visa, Mastercard, SEPA, Google Pay, and Apple Pay.
PayPal
Allows you to use PayPal Wallet and additional methods like Visa, Mastercard, SEPA, American Express, Discover, and iDEAL.
Click Connect on your preferred provider to continue.
Complete provider setup
After clicking Connect, you will be redirected to the provider’s website to complete the setup.
This usually includes:
- Identity verification by providing personal or business information
- Bank account details to receive payouts
- Business information such as company type and address
Once finished, you will be redirected back to Payments.
Complete your business profile
Go to Settings and open your business profile to complete your configuration:
Basic information
Company name
Contact email
Phone number (optional)
Preferred currency (EUR, USD, GBP, etc.)
Business address
Street, city, postal code, and country
Tax information (optional)
VAT ID
Legal ID
Bank transfer (optional)
Enable bank transfers by adding your IBAN, BIC, and bank name
Click Save to confirm your details.
Understand your connection status
After setup, your provider status may show:
Connected
Your account is ready and payments are active.
Incomplete
Additional steps are required. Follow the instructions in your dashboard.
On Hold
Your account is under review. Payments are temporarily paused.
What you can do after setup
- View transactions and manage refunds
- Create and send invoices
- Manage payment settings and tax information
- Disconnect or switch providers at any time
Troubleshooting
Status shows "Incomplete"
Your provider needs more information. Use the link in your dashboard to complete the setup.
Email verification required
Check your inbox for a message from your provider and follow the instructions.
Using multiple providers
You can connect both Stripe and PayPal and manage them independently.