Security and data privacy are a priority at Jimdo. We believe you have the right to know how we protect your data, so this article gives you a full overview of how we keep the platform your website runs on secure.
In this article
Secure infrastructure
Our services and databases are hosted in AWS cloud data centers in Ireland. These data centers are ISO 27001 and SOC 2 certified, some of the highest security standards available.
Access to our production systems requires authentication and is strictly limited to authorized personnel. Our systems are continuously updated with the latest security patches, and we enforce a backup policy for all data. Our security team also carries out regular checks to identify potential vulnerabilities.
Encryption and access control
We use state of the art encryption standards for all data communication and storage, to help ensure your data is always secure. Internal access to critical systems requires multi factor authentication and can only be done through an encrypted VPN connection.
Protection against cyber threats
We work with leading providers to detect and prevent potential cyberattacks, keeping our services stable and accessible. This includes protection against Denial of Service (DoS) attacks: our fully managed cloud hosting supports billions of monthly views with 99.9% uptime.
Who keeps my website's software up to date?
Jimdo does. We operate and maintain the platform your website runs on, including the underlying cloud infrastructure. As a Jimdo customer, you only manage your own website content and settings. There's no server, operating system, or software for you to patch or maintain yourself.
Does Jimdo scan for malware?
Yes. Our security team monitors for threats and vulnerabilities around the clock to help keep your website protected.
Frequently asked questions
Do I need to do anything to benefit from this security?
No. These protections apply automatically to every Jimdo website. There's nothing for you to set up.
Where is my data stored?
In AWS cloud data centers in Ireland, certified to ISO 27001 and SOC 2 standards. ISO 27001 is an international standard for information security management, while SOC 2 is a framework for assessing how organizations protect and manage customer data.
Does Jimdo have access to my payment details?
No, payments are handled separately by certified payment providers. See Payment security for details.