Here you'll find support for Jimdo websites. Need help with your Creator website? Go to Creator Help Center.

When will my Jimdo contract renew?

You want to renew your contract but are not sure how or when? No worries, here you will find all the important information.

Reminder

We will send you a reminder email six weeks before the payment date so you can review your contract details and prepare for the upcoming payment.

Payment date

The payment date takes place either 1, 12, or 24 months after the initial order. On the payment date, you will receive an email with a secure link that allows you to complete your payment. Click the link to choose your preferred payment method and finalize the payment.

For more details about your contract, log in to your dashboard and click on Plan & Billing in the left menu to access the relevant section.

Note: When renewing your contract, you can also adjust your contract term. You can find more information in this help article: Change billing term .

Not sure if you want to renew your contract?

You can find more information on how to cancel your contract in the following help article: How do I cancel my Jimdo contract? 

Warning: Cancellation periods may vary depending on your contract. In general, you can cancel your contract up to one month before the payment date. For more details, please refer to section 15 of our Terms and Conditions or this help article: Guide: Right of withdrawal .

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