You can change your billing term between monthly, yearly, or every 2 years directly in your Jimdo account. The change will only take effect at your next renewal, so your current billing term continues unchanged until then.
Before you start
Make sure the following applies:
- You have an active paid Jimdo Website Builder subscription
- The billing term change feature is available in your country
- It is currently available in Germany + Austria and gradually rolling out to other countries
- You do not have a pending cancellation or add-on change scheduled
- A scheduled billing term change no longer blocks the flow (see "Revert to previous term" below)
-
You are not within the last month before your renewal date
- Billing term changes are blocked during this window, regardless of other conditions
If you meet all the above requirements but still cannot access the option, contact support for assistance.
How to change your billing term
Follow these steps:
- Go to Plan & Billing in your Jimdo dashboard
- Click on Manage Subscription and then on Change billing term
- On the Select new term screen, review the available options
- Your current term is marked as (Current) and cannot be selected
- Select your preferred billing term
- Review the price breakdown:
- Plan
- Add-ons
- Total
- Click Confirm change
After confirming, your new billing term and price will be displayed under Next payment term in your Plan & Billing page.
Undo a scheduled billing term change
What is "Undo this change"?
If you already have a billing term change scheduled, the Change billing term option is replaced by Undo this change. This allows you to cancel the scheduled change and keep your current billing term instead.
To undo a scheduled term change:
- Go to Plan & Billing in your Jimdo dashboard
- Click Manage subscription → Undo this change
- Confirm
Once confirmed, the scheduled change is cancelled and Change billing term returns. You can then schedule a new billing term if needed. The revert is safe and reversible.
Important information
The price shown during the change is an estimate.
It is based on current pricing and may differ from your final renewal price.
The binding price is the one shown in your renewal reminder, which is sent about 6 weeks before your renewal date.
Frequently asked questions
When does the new billing term take effect?
The new billing term takes effect at your next renewal. Your current term remains active until then.
Will my discount carry over to the new term?
No. Discounts do not carry over when you change your billing term, as the change is treated as a new subscription.
Why is the price shown different from what I’ll actually pay?
The displayed price is an estimate based on current pricing.
The final and binding price is confirmed in your renewal reminder email, sent around 6 weeks before renewal.
Change billing term has disappeared. How do I change my term?
A billing term change is already scheduled on your account. This replaces the option with Undo this change.
Revert the scheduled change first, then Change billing term returns and you can select a new term.
I want a different term than the one I already scheduled. Can I edit it?
No. There is no direct edit option.
Revert the scheduled change first (via Manage subscription → Undo this change), then schedule the billing term you actually want.
I see an error when I try to change my billing term. What should I do?
This is expected behavior, not an error, in two cases:
- You already have a billing term change scheduled → use Undo this change to cancel it, then schedule your new term.
- You have a pending cancellation, or you're within the last month before your renewal date → billing term changes are blocked by design during this time. If you'd still like to change your term, you'll need to undo the pending cancellation first (or wait until after your next renewal).
If neither applies and you still can't change your billing term, please contact support.
Is the billing term change available in my country?
This feature is currently available in Germany and Austria and is being rolled out gradually to additional countries.
If you do not see Change billing term in your Plan & Billing page, it is not yet available in your region.