How can I forward my domain via nameservers (DNS)?

Connect your domain via nameservers (also known as 'DNS forwarding'), to use your domain while maintaining hosting services through an external provider.

To connect your domain, begin by adding it to your Jimdo website. Following this, go to your domain provider to do the nameserver adjustments.

Tip : Use nameservers (DNS)if you don't have an external email account connected to your domain.  If you already have an email account with an external provider and wish to continue using it, we recommend using a CNAME forwarding.
  For Squarespace hosted-domains, please use a CNAME forwarding.

1. Add your domain to your website

Before connecting your domain via nameservers, please make sure to add your domain to your Jimdo website first. To do this, follow the steps below: 

1. Login to your Jimdo account and choose the desired website
2. Click on Website Builder > Domains in the left menu
3. Scroll down to the bottom of the page and click the Forward button
4. Enter your domain and click on Next
5. Copy the information under nameservers

For more information, have a look at the following help article: How do I forward a domain to my website 

2. Changing nameservers

Use the following information to set up the nameservers of your domain at your current domain provider:

ns13.jimdo.com
ns14.jimdo.com

After changing the nameservers, it can take up to 24 hours to fully connect your domain to your Jimdo website.

Important : If you have problems setting up the nameservers or have doubts, we advise consulting your domain provider's assistance resources or reaching out to them directly. Please note that our Support Teams are unable to offer assistance with external tools.