Everything in Bookings → Settings controls how your booking page works, how clients book, and what they see. This article walks you through each setting so you know what to configure before going live and what you can adjust later.
How to access Bookings Settings
To open your Bookings settings:
- Go to Bookings in your Jimdo dashboard
- Click Settings in the left-hand navigation
Settings are organised into sections, which are explained below.
Settings overview
The following settings are available in Bookings:
- Absence: Blocks new bookings when you are not available
- Reminders: Sends automatic email reminders before appointments
- Remove 'Powered by Jimdo': Controls whether branding is shown
- Small business tax exemption: Indicates that no tax is charged
All settings are visible in Bookings → Settings regardless of your plan. Locked features show a purple Upgrade button.
Absence
Use Absence to block new bookings when you are not available, for example during holidays or sick days.
During an absence, clients cannot make any new bookings.
To add an absence:
- Go to Bookings → Settings → Absence
- Click Add absence
- Set the start and end date
- Save your changes
The absence is now active.
If clients cannot book and there is no clear reason, check if an absence is set. Absences override all other availability rules.
Reminders
Enable Send email reminders to automatically notify clients before each appointment.
Reminders are sent 24 hours before the appointment and help reduce no-shows.
If the option is locked, click Upgrade to enable reminders.
Remove 'Powered by Jimdo'
On the free plan, your booking page and confirmation emails include a Powered by Jimdo badge. You can control whether it is shown.
To remove the badge:
- Go to Bookings → Settings
- Find Branding
- Turn off Show 'Powered by Jimdo' on booking pages and emails
The badge is removed immediately.
The badge can appear on the booking checkout page and in confirmation emails. It does not appear on your main website.
The labels shown reflect the current interface. Please verify them again, as changes may occur.
If you see a purple Upgrade to remove branding button, this feature is not included in your plan.
Small business tax exemption
If your business qualifies for a small business tax exemption and does not charge VAT, you can enable this in Bookings → Settings.
To enable it, turn on Small business tax exemption.
Once enabled, the tax label shown to customers changes:
- Before: Including tax
- After: No tax charged (small business exemption)
This label appears on the checkout page and in booking confirmation emails. The language of the label follows the display language of your booking page, not your country.
Important: This setting only changes the label it does not calculate, apply, or remove any tax from your prices. If your prices need to change, you must adjust them manually.
If you have already set up a tax exemption in your Jimdo Store, note that this setting is separate. You need to enable the toggle in Bookings independently it is not carried over automatically.
You are responsible for verifying whether your business qualifies for a small business tax exemption. Jimdo does not provide legal or tax advice.
Frequently asked questions
Why can’t my clients book even though availability is set?
The most common cause is an active absence. Check Bookings → Settings → Absence for blocked periods.
Also check if the event is in the past or if the participant limit has been reached.
How do I remove the Powered by Jimdo badge?
Go to Bookings → Settings → Branding and enable Hide badge.
This removes the badge from the checkout page and confirmation emails. It requires Bookings Essentials.
The Branding setting is locked. What can I do?
This setting is only available on Bookings Essentials. Click the purple Upgrade button to unlock it.
What is the small business tax exemption toggle?
This setting changes the tax label shown to customers during checkout and in booking confirmation emails.
When enabled, the label switches from Including tax to No tax charged (small business exemption).
It does not affect your prices or calculate any tax it is a label only.
Why didn't my prices change after enabling the tax exemption?
The tax exemption toggle is a label indicator only.
It changes the text customers see at checkout and in confirmation emails, but it does not remove or recalculate any tax from your prices.
If you need to adjust your prices, you must do this manually in your Bookings settings.
Am I allowed to enable the tax exemption?
Jimdo does not provide legal or tax advice.
Please check the disclaimer shown in the product and consult a tax advisor or your local tax authority to verify whether your business qualifies for a small business exemption.
I enabled tax exemption in my Jimdo Store does that apply to Bookings too?
No. The tax exemption settings for Store and Bookings are separate.
You need to enable the toggle in Bookings → Settings independently.