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Bookings: Initial setup

This article explains how to use Bookings at Jimdo, including how timezones work, how they affect your availability and bookings, and how to share an event or add it to your website.

Bookings

You create only events. You decide how customers can book each event.

Visitors always see available time slots in their own local timezone. Booking confirmations also show the time in the customer’s timezone.

Different customers may see different times depending on their location. This is expected behavior.

Merchant confirmation emails follow the language set in your account. Customer emails continue to use the language of your website.

If you see emails in a different language than your customers, this is expected behavior and works by design.

Important: If you sell bookings, legal requirements apply. Our article Set up bookings in a legally compliant way walks you through everything step by step.

Timezone settings

You can set your timezone in Bookings → Settings.

The selected timezone defines how your availability hours are interpreted.

  • If needed, set your correct local timezone manually
  • New users automatically get their timezone from their browser
  • Your availability (for example 9–17) stays the same after changing timezone
  • Existing bookings are not changed, only displayed in the new timezone

Example: A booking at Monday 14:00 in Berlin appears as Monday 21:00 after switching to Tokyo. The appointment itself does not move.

The timezone list uses standard IANA names. Cities in the same timezone share the same label.

Manage absences

In Settings, you can create absences to block bookings for specific time periods.

  1. Create a new absence
    • Define the time period
    • Bookings are not possible during this time
  2. Save the absence

Create a new event

You create events in the Bookings section.

  1. Click + Create event
  2. Start from a suggested example or enter your own description in the Ask for a change... field
    • Jimdo automatically fills in the description, price, location, and timeline
    • Click the edit icon on a card to adjust its details manually

Note: Nothing is saved until you finish creating the event. You can also skip the AI suggestions entirely and fill in every field yourself, without using the Ask for a change... field at all.

  1. Click the edit icon on the Event type card and choose Fixed session or Open slot, then click Done
  2. Set the timing for your event:
    • For Fixed session, set the date, start and end time. You can also enable Recurring event or use + Add new appointment to add more sessions
    • For Open slot, set your available hours for each day of the week
    • Use + to add a time range to an unavailable day or to add another time range for the same day
    • Review the Seats field to define how many people can book the same session
  3. Choose how customers pay:
    • Online
    • Or In-person
  4. Click Create event to publish the event

Note: The price you enter for your event uses your account currency. You cannot set a separate currency for an individual booking event. For more information, see Accept payments with Jimdo Bookings.

Jimdo Bookings doesn't give you a separate public link for one single fixed appointment time. What you share is the link to the booking service or event, and visitors then pick an available time slot themselves.

To share it:

  1. Open Bookings in your Jimdo dashboard.
  2. Open the booking service or event you want to share.
  3. Click the ⋮ menu next to the Edit button.
  4. Select Share.
    Open three dot menu for an event in Jimdo Bookings with the Share button highlighted
  5. On the sharing page, copy the booking link or select the option to send it directly by email.
  6. Share the copied link on your website, social media, email, or WhatsApp.

How to add your booking to your website

To let visitors book directly from your website, add your event as a booking block:

  1. Open Bookings in your Jimdo dashboard.
  2. Open the booking service or event you want to add to your website.
  3. Click the ⋮ menu next to the Edit button.
  4. Select Share.
  5. On the sharing page, select Add to website.
  6. Choose where on your website the booking block should appear.
  7. Save your changes.

Once added, visitors can see your availability and book directly on your website — no separate link needed.

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