Everything in Bookings → Settings controls how your booking page works, how clients book, and what they see. This article walks you through each setting so you know what to configure before going live and what you can adjust later.
How to access Bookings Settings
To open your Bookings settings:
- Go to Bookings in your Jimdo dashboard
- Click Settings in the left-hand navigation
Settings are organised into sections, which are explained below.
Settings overview
The following settings are available in Bookings:
- Absence: Blocks new bookings when you are not available
- Reminders: Sends automatic email reminders before appointments
- Remove 'Powered by Jimdo': Controls whether branding is shown
- Small business tax exemption: Indicates that no tax is charged
All settings are visible in Bookings → Settings regardless of your plan. Locked features show a purple Upgrade button.
Absence
Use Absence to block new bookings when you are not available, for example during holidays or sick days.
During an absence, clients cannot make any new bookings.
To add an absence:
- Go to Bookings → Settings → Absence
- Click Add absence
- Set the start and end date
- Save your changes
The absence is now active.
If clients cannot book and there is no clear reason, check if an absence is set. Absences override all other availability rules.
Reminders
Enable Send email reminders to automatically notify clients before each appointment.
Reminders are sent 24 hours before the appointment and help reduce no-shows.
If the option is locked, click Upgrade to enable reminders.
Remove 'Powered by Jimdo'
On the free plan, your booking page and confirmation emails include a Powered by Jimdo badge. You can control whether it is shown.
To remove the badge:
- Go to Bookings → Settings
- Find Remove 'Powered by Jimdo'
- Turn off Show 'Powered by Jimdo' on booking pages and emails
The badge is removed immediately.
The badge can appear on the booking checkout page and in confirmation emails. It does not appear on your main website.
The labels shown reflect the current interface. Please verify them again, as changes may occur.
If you see a purple Upgrade to remove branding button, this feature is not included in your plan.
Cancellation policy
You can define how far in advance clients must cancel, for example 24 hours before the appointment, and optionally charge a fee for late cancellations.
This helps protect your revenue from no-shows. Without a policy, clients can cancel at any time.
Your cancellation policy applies in addition to any statutory EU withdrawal rights.
Small business tax exemption
If your business does not charge sales tax or VAT, enable My business is exempt from charging tax on sales.
A note will then appear on your booking page and order summaries.
You are responsible for verifying whether your business qualifies for a tax exemption. Jimdo does not provide legal or tax advice.
Frequently asked questions
Why can’t my clients book even though availability is set?
The most common cause is an active absence. Check Bookings → Settings → Absence for blocked periods.
Also check if the event is in the past or if the participant limit has been reached.
How do I remove the Powered by Jimdo badge?
Go to Bookings → Settings → Branding and enable Hide badge.
This removes the badge from the checkout page and confirmation emails. It requires Bookings Essentials.
The Branding setting is locked. What can I do?
This setting is only available on Bookings Essentials. Click the purple Upgrade button to unlock it.
My clients see different times for the same slot. Is this a bug?
No. Booking slots are shown in each visitor’s local timezone. This is expected behaviour.