Companion AI is included in Jimdo. It consists of two parts: the Companion Dashboard with your business check and the Companion Chat for questions, content, and strategies. Both use your real data, provide concrete recommendations, and link you directly to the right features.
Overview
Companion was designed for solo entrepreneurs and small teams who need fast, personalized guidance. It analyzes website content, statistics, bookings, store data, domains, forms, benchmarks, and more.
You’ll then receive the recommendations with the biggest potential impact on your business. Each comes with clear explanations and direct links for implementation.
Availability in Creator
Companion and Companion Chat are only available in the Jimdo Website Builder. They are not yet available in the Creator system.
Creator does not include a guided setup process for your business or the structured business data that Companion relies on to generate analyses, comparisons, and recommendations.
If you’d like to try Companion, you can create a
free
website with the Jimdo Website Builder:
Go to your account and select ›
Projects › + Create Website › Modern web design without coding
to explore all the new AI-based features.
How to get started
- Open your Jimdo Dashboard and view the Companion overview.
- Review your Business Summary and key figures, and act on at least one recommendation right away.
- Use the Companion Chat for specific questions or content — for example, social media posts or new service descriptions.
Companion Dashboard
The dashboard gives you a data-based snapshot of your business in just a few seconds.
- Business Summary: Two sentences summarizing your status and opportunities for improvement, for example missing online bookings despite traffic.
- Key figures with trends: Visitors, interactions, and revenue, including weekly or monthly comparisons and a short explanation.
- The recommendations: What to do, why it matters, with a clear benefit and a setup button.
The recommendations are based on your industry, target audience, website content, active features, traffic patterns, and benchmarks from similar businesses. Companion prioritizes realistic steps, avoids repetition, and adapts to your current business stage.
Companion Chat
The Companion Chat works like a personal chat with an experienced advisor who already knows your business. You can use it for:
- Strategy: Customer acquisition, positioning, marketing channels
- Content: Social media posts, emails, service descriptions, blog ideas, ads
- Analysis: Traffic drops, conversion behavior, popular booking times
- Platform help: Online payments, SEO, automations, feature recommendations
Companion responds individually, based on data, and in the tone of your website. It guides you step by step toward the right actions.
Usage and limits
Chat limit
- 25 messages within 24 hours — only your messages count.
- Reset at 1 a.m. (UTC).
- Tip: Combine multiple content requests in one message, for example “Write 4 Instagram posts about my new service.”
Data protection
- Companion only processes data from your Jimdo account.
- Everything is GDPR compliant.
- It does not access personal customer data, only aggregated statistics.
Boundaries
- No technical support: for issues, visit https://help.jimdo-dolphin.com/hc/en-us/ .
- No legal, medical, or tax advice.
- No assistance with unethical behavior (e.g. fake reviews).
Frequently Asked Questions
You can find all questions and answers about Companion AI in our Help Center: Companion AI – Frequently Asked Questions (FAQ)
Troubleshooting
- Dashboard not loading: Check if your website is active and your business profile is complete. If it still fails, contact support.
- Chat not responding or inaccurate: Check if you’ve reached your 25-message limit. Try a simple test question. If data sources are missing, contact support.
- Numbers seem off: Check if you’re comparing week-over-week or month-over-month. For large discrepancies, contact support.
Key Takeaways
Companion Dashboard:
- Automatic business check with actionable recommendations
- Analyzes over 10 data sources
- Provides prioritized recommendations for direct implementation
Companion Chat:
- Personal advisor for strategy, content, analysis, and platform guidance
- Understands your business and writes in your voice
- Responds within seconds, up to 25 messages per day
- Provides advice but does not make automatic changes