This article explains the current Bookings experience, including key features, terminology, and how the tool works today.
Key features
Email calendar events
Emails sent to you and your customers include a calendar file that can be added to your calendar in one click.
Automatic reminders
Customers automatically receive an email reminder one day before their scheduled appointment.
Updated interface
- The Bookings tool highlights relevant information more clearly
- The event creation flow is structured and easy to follow
- Availability, location, and limits are set per event
Terminology
- Events are the main concept for all bookable offers
- Fixed sessions are used for scheduled appointments
- Time windows are used for flexible booking periods
- Seats define the number of participants
- Absences block unavailable times
These terms are used consistently across the Bookings tool.
Time settings
All time settings use 5 minute increments.
This applies to event start times, booking limits, buffer times, and absences.
Your data
All events, bookings, and settings are available in your Bookings tool.
Availability and absences can be managed in settings, while all other details are defined per event.
What your customers experience
- Booking process remains simple and familiar
- Customers receive confirmation and reminder emails
- Calendar files are included for easy scheduling
Support and feedback
If you experience issues or have feedback, contact support through your usual channels.
Your feedback helps improve the Bookings experience.