Invoices for Bookings: how it works When a customer pays for a Bookings reservation, Jimdo does not automatically create a draft invoice in your dashboard. You create the invoice manually in Bookings in your dashboard. You review it, adjust the tax if needed, finalise it, and send it to your customer.
Availability
ℹ️ Availability: Invoicing for Bookings is available in Germany, Austria, and Switzerland only. It requires a paid Jimdo plan.
What happens automatically
As soon as a Bookings reservation is paid, no draft invoice is created automatically in your Payments dashboard. You create the invoice manually in Bookings in your dashboard. To do this, click on the event under Bookings > Events in your dashboard and create the invoice there. The invoice is then pre-filled with:
- Your customer's name and contact details from the reservation
- The service or event booked, date, and price
- Your tax rate, which defaults to 0 because prices are assumed to include tax. You can choose the appropriate tax rate based on the tax rates you configured in your dashboard under Payments > Settings > Tax rates
The draft is not sent to your customer automatically. It stays in your dashboard until you review, finalise, and send it.
How to find and finalise your draft invoice
- Go to Bookings in your dashboard.
- Open Events and click on the relevant event.
- Create the invoice there.
- Review the details and adjust the tax rate if needed.
- Click Complete > Issue invoice. The invoice is now locked and legally binding.
- Send the invoice to your customer.
⚠️ Important: Once you finalise an invoice, it cannot be edited. If you need to make a correction, issue a credit note instead. See: How to issue a credit note.
Tax for services and workshops
Service-based businesses often have mixed tax situations. For example, a builder may charge standard rate for materials and a reduced rate for services. A yoga teacher might charge differently for in-person classes versus digital content. You are responsible for applying the correct rate.
ℹ️ Note: Jimdo does not automatically determine the correct tax rate for your service. If you are unsure which rate applies to your offering, consult a tax advisor.
Frequently asked questions
Where do I find the draft invoice?
Go to Bookings in your dashboard and open Events. Click on the relevant event and create the invoice there.
My customer paid why haven't they received an invoice?
The invoice is created as a draft and is not sent automatically. You need to open the draft in your dashboard, finalise it, and send it to your customer.
The booking was for a workshop with different services. How do I handle mixed tax rates?
Open the draft and adjust the tax rates per line item. If your offering has mixed rates, apply each rate to the corresponding item. Consult a tax advisor for guidance on the correct rates.
Can I edit the invoice after sending it?
No. Finalised invoices are locked. If you need to correct an error, issue a credit note.
Is this available in all countries?
Currently available in Germany, Austria, and Switzerland only.
Which plans include this?
Invoicing is available on paid Jimdo plans only.