This article helps you quickly identify whether you are using Jimdo Creator or the Jimdo Website Builder. You will learn how to recognize each product by its dashboard, editor, and URL, and why this is important when looking for help or managing your website.
How to identify your Jimdo product
You can usually tell which product you are using by looking at your dashboard, editor, or website URL.
Check your dashboard
The dashboard is one of the easiest ways to spot the difference:
Jimdo Creator (Help Center)
- The left-hand menu is very minimal
- You will mainly see Settings
- Fewer navigation options overall
Jimdo Website Builder (Help Center)
- The left-hand menu contains many options (up to 12 depending on your plan)
- Includes items like Store, Marketing, Statistics, and more
- Overall, it looks more feature-rich and guided
Look at the editor view
When editing your website, the interface is clearly different:
Jimdo Creator
- A top bar is visible while editing
- On the top left, you can open a menu with settings and additional options
- Navigation happens mainly through this top bar
- Editor URL starts with:
https://cms.e.jimdo.com/
Jimdo Website Builder
- There is no top-left menu bar like in Creator
- Editing options are not grouped in a top menu
- Most features are accessed through the dashboard’s left-hand menu
- Editor URL starts with:
https://builder.e.jimdo.com/
Check your website URL
Your website address can also give you a clue:
Jimdo Creator
To find your domain, go to:
Menu > Domains and E-Mails > Domains
-
yourname.jimdoweb.com(newer sites) -
yourname.jimdofree.com(older sites)
Jimdo Website Builder
To find your domain, go to:
Website Builder > Domains
yourname.jimdosite.com
This applies even if you also use a custom domain.
Key differences in simple terms
Here is a quick overview of how both products differ:
Jimdo Creator
- More manual control over layout and content
- You build pages by adding and arranging elements yourself
- Best if you want flexibility and hands-on editing
Jimdo Website Builder
- Guided setup with automatic suggestions
- Faster to create a website with less manual work
- Best if you want a simple, step-by-step experience
Why it matters when looking for help
Knowing which product you are using is important because:
- Help Center articles are separated by product
- Features and settings are different
- Steps for tasks can vary depending on your product
Examples include:
- canceling a plan
- changing your subscription
- downloading invoices
- editing your website
If you follow instructions for the wrong product, the steps may not match what you see on your screen.
Where to find the right Help Center section
Once you know your product, use the correct Help Center section:
- For Jimdo Creator: Visit the Creator Help Center
- For Jimdo Website Builder: Visit the Website Builder Help Center
Make sure you always follow guides that match your product to avoid confusion.
Still not sure?
If you are unsure after checking:
- Compare your dashboard with the descriptions above
- Look at your website URL
- Or contact support
This helps quickly identify your product so you can get the right instructions.