Which Jimdo product am I using? Creator or Website Builder

This article helps you quickly identify whether you are using Jimdo Creator or the Jimdo Website Builder. You will learn how to recognize each product by its dashboard, editor, and URL, and why this is important when looking for help or managing your website.

How to identify your Jimdo product

You can usually tell which product you are using by looking at your dashboard, editor, or website URL.

Check your dashboard

The dashboard is one of the easiest ways to spot the difference:

Jimdo Creator (Help Center)

  • The left-hand menu is very minimal
  • You will mainly see Settings
    Dashboard menu in Jimdo Creator showing a single menu item Settings under Dashboard
  • Fewer navigation options overall

Jimdo Website Builder (Help Center)

  • The left-hand menu contains many options (up to 12 depending on your plan)
  • Includes items like Store, Marketing, Statistics, and more
    Dashboard menu in Jimdo Website Builder showing multiple menu items under Dashboard, including options like Flows, Store, and Bookings
  • Overall, it looks more feature-rich and guided

Look at the editor view

When editing your website, the interface is clearly different:

Jimdo Creator

  • A top bar is visible while editing
  • On the top left, you can open a menu with settings and additional options
    Menu icon in the top left corner of the Jimdo Creator editor used to open settings and additional options
  • Navigation happens mainly through this top bar
  • Editor URL starts with: https://cms.e.jimdo.com/

Jimdo Website Builder

  • There is no top-left menu bar like in Creator
  • Editing options are not grouped in a top menu
  • Most features are accessed through the dashboard’s left-hand menu
  • Editor URL starts with: https://builder.e.jimdo.com/

Check your website URL

Your website address can also give you a clue:

Jimdo Creator

To find your domain, go to:
Menu > Domains and E-Mails > Domains

  • yourname.jimdoweb.com (newer sites)
  • yourname.jimdofree.com (older sites)

Jimdo Website Builder

To find your domain, go to:
Website Builder > Domains

  • yourname.jimdosite.com

This applies even if you also use a custom domain.

Key differences in simple terms

Here is a quick overview of how both products differ:

Jimdo Creator

  • More manual control over layout and content
  • You build pages by adding and arranging elements yourself
  • Best if you want flexibility and hands-on editing

Jimdo Website Builder

  • Guided setup with automatic suggestions
  • Faster to create a website with less manual work
  • Best if you want a simple, step-by-step experience

Why it matters when looking for help

Knowing which product you are using is important because:

  • Help Center articles are separated by product
  • Features and settings are different
  • Steps for tasks can vary depending on your product

Examples include:

  • canceling a plan
  • changing your subscription
  • downloading invoices
  • editing your website

If you follow instructions for the wrong product, the steps may not match what you see on your screen.

Where to find the right Help Center section

Once you know your product, use the correct Help Center section:

Make sure you always follow guides that match your product to avoid confusion.

Still not sure?

If you are unsure after checking:

  • Compare your dashboard with the descriptions above
  • Look at your website URL
  • Or contact support

This helps quickly identify your product so you can get the right instructions.

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