Troubleshooting
- Which Jimdo product am I using? Creator or Website Builder
- Why is my website offline? How to find out and get it back
- ERR_SSL_VERSION_OR_CIPHER_MISMATCH — what this error means and how to fix it
- Is it a bug? Self check before contacting support
- Not receiving system emails like password reset or verification emails? Troubleshooting guide
- Adding custom code or external widgets in Jimdo Website Builder
- Why your email is not working after DNS changes
- How to find your Auth / EPP / AuthInfo code for transferring your domain to Jimdo
- Instructions for Troubleshooting
- Help with domain redirects
- Help with third-party email accounts
- Help with email forwarding
- Creating Screenshots and Identifying your System Information
- How do I clear my web browser's cache?
- What are the system requirements?