How to find your Auth / EPP / AuthInfo code for transferring your domain to Jimdo

If you want to transfer your domain from another provider to Jimdo, you’ll need what’s called an Auth Code (also known as an EPP or AuthInfo Code). This code is a security feature that ensures only the rightful owner of a domain can initiate a transfer. In this article, you’ll learn how to find the code at various domain providers.

1) What is the Auth Code?

The Auth Code is a unique string of characters provided by your current domain provider. It works like a password for your domain. Without this code, a domain transfer cannot be completed.

2) How to get the code from your provider

  1. Log in to your customer account with your domain provider.
  2. Go to the Domains or Domain Management section.
  3. Select the domain you want to transfer to Jimdo.
  4. Look for options such as Show Auth Code, Request AuthInfo, Generate EPP Code, or Retrieve Transfer Code.
  5. Display or request the code. Some providers send it via email.
  6. Copy and store the code safely — you’ll need it in the Jimdo domain section.
💡 Tip: For some providers, you may need to unlock your domain (disable Registrar Lock) or turn off WHOIS Privacy before the Auth Code can be displayed.

3) Examples of common domain providers

GoDaddy
  1. Sign in to your GoDaddy account and open the Domain Portfolio section.
  2. Select your domain and click Transfer to Another Registrar.
  3. If the domain is eligible for transfer, you’ll see Get authorization code.
  4. The code will be shown and also sent to your registered email address.

GoDaddy instructions

IONOS / 1&1
  1. Log in to your IONOS account and open the Domains & SSL section.
  2. Select the domain, click Actions, then Show Authorization Code.
  3. The code will be displayed or sent to your email address.

IONOS instructions

STRATO
  1. Log in to your STRATO customer account and go to Manage Domains.
  2. Click Request AuthInfo next to the desired domain.
  3. The code will be displayed or sent to you by email.

STRATO instructions

United Domains
  1. Log in to your United Domains account.
  2. Go to My Domains and select your domain.
  3. Under Actions, select Provider Change / Request AuthInfo Code.
  4. The code will be sent to your registered email address.

United Domains instructions

Host Europe
  1. Log in to your Host Europe account and go to Domain Services.
  2. Select the domain and click Domain Transfer / Request AuthInfo Code.
  3. Depending on the domain extension, the code will be displayed or emailed to you.

Host Europe instructions

ALL-INKL.COM
  1. Log in to your KAS account (Customer Administration System).
  2. Open the Domain Management section.
  3. Select your domain and click Show Auth Code.
  4. For .de domains, the code is valid for 30 days before it expires.

ALL-INKL instructions

checkdomain.de
  1. Log in to your customer account at checkdomain.de.
  2. Go to Domains, click Configuration, then Provider Change.
  3. The code will be displayed and also sent via email.
Namecheap
  1. Log in to your Namecheap account.
  2. Go to Domain List and select your domain.
  3. Click Sharing & Transfer, then Get EPP Code.
  4. The code will be displayed or sent by email.

Namecheap instructions

OVHcloud
  1. Log in to your OVHcloud account.
  2. Go to Web Cloud → Domains and select your domain.
  3. Under Transfers, choose Show Auth/Transfer Code.
  4. The code will be displayed or emailed to you.

OVHcloud instructions

Name.com
  1. Log in to your Name.com account.
  2. Click on MY DOMAINS in the navigation.
  3. Select the domain you want to transfer.
  4. In the domain details, click Show Auth Code to reveal your transfer code. :contentReference[oaicite:1]{index=1}

Name.com transfer code instructions

Bluehost
  1. Log in to your Bluehost account and go to Domains.
  2. Select the domain you are transferring.
  3. Click on the Move & Access or Transfer tab and choose Request Auth Code. :contentReference[oaicite:2]{index=2}
  4. The EPP code will be sent to the registrant’s email address on file.

Bluehost EPP code guide

HostGator
  1. Log in to your HostGator customer portal and open the Domains section.
  2. Select the domain you want to transfer.
  3. Unlock the domain if necessary, then find the Request Auth/EPP Code option. :contentReference[oaicite:3]{index=3}
  4. The code will be sent to your registrant email address once requested.

HostGator EPP code instructions

Network Solutions
  1. Log in to your Network Solutions account.
  2. Navigate to the domain you want to transfer.
  3. Go to the domain’s transfer settings and request the authorization code — it will be emailed to the registrant contact. :contentReference[oaicite:4]{index=4}

Network Solutions auth code help

4) Important notes before transferring your domain

  • Check your contact details: Make sure your email address in the domain owner account is up to date.
  • Unlock your domain: Many domains are protected by a “Registrar Lock.” Disable this before requesting the code.
  • Check your email: If you can’t find the code in your account, check your inbox and spam folder.
  • Special cases: Some country-specific domains (like .uk, .es, or .fr) have special transfer procedures that don’t use an Auth Code.

5) If you can’t find the code

If you can’t find the code in your account, contact your domain provider’s support team. For .de domains, an AuthInfo2 Code can exceptionally be requested directly from DENIC if your current provider is unavailable.

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